Whenever a patient is brought for admission, he/she is immediately taken to the ultra modern Emergency room equipped with all critical care facilities where the Residential Medical Officer (R.M.O.) who is available for 24 hours, examines the patient. He also studies the prescriptions, reports etc. of prior treatment of the patient, if any, brought by the patient party. Thereafter, based on his findings of the type of illness the patient is suffering from and also consultation with the patient party about their choices, if any, the R.M.O. finalizes the name of the doctor under whom the patient shall be admitted. He then contacts the doctor over phone, briefs him in detail about the patient and receives his advice about the admission in either the General Ward or a Cabin or HDU or ICCU, etc. The R.M.O. also prepares his report and asks the patient party to get the patient admitted accordingly, through the Reception desk. The patient party is also asked to sign a consent bond giving particulars as asked for (a photocopy of the Consent form is given to them). Thereafter the patient is taken to the particular bed along with the case history file prepared by the R.M.O.

Our in-house Pharmacy is open 24-hrs and the medicines are supplied round-the-clock as per requisition from the wards. We do not allow medicines to be procured from outside, as it may bring legal complications in future. Medicines are normally purchased by the patient party as per indent from the ward. In case of any emergency, when the patient party is not available in the nursing home, the requisite medicines are taken from the Pharmacy directly by the ward for administration to the patient. If the amount is high, the patient party is informed over phone, otherwise they are informed about the medicines at the earliest. Our patients are advised to pay the cost of medicines on a day to day basis

We have 60 (sixty) trained nurses and 2 (two) Senior Matrons to serve our patients, whom we value at the utmost. Besides this we have 20 (twenty) Technicians in various disciplines such as U.S.G, X-Ray, E.C.G, Echo-cardiography, dialysis, pathology and many other services. A pool of 60 (sixty) skilled "Attendants" provide auxiliary health care services to our patients, round the clock.

In case of patients who are admitted in the Cabins, night stay of one person is allowed by the Hospital authority, with the prior permission from the Management.

Billing starts with the amount deposited by the patient party at the time of admission, on the Credit side. The billing is done from 12 noon to 12 noon (check out time). Normally the Discharge schedule is fixed between 10 a.m. - 1 p.m., when full and complete bill is paid. However keeping in mind the convenience of the patient party, discharge can take place at any time during the 24 hours of a day. The billing procedure in such cases is that, the party shall make an advance payment based on the incomplete bill amount and thereafter shall be advised to come on the next day at 12 noon for the final bill and settlement thereof.